FAQ - Document Camera

Question 1: The document scanner received no power supplySolution 1：*The high-fidelity instrument for direct USB direct supply, do not need additional power cord can be used!Question 2: The software opens the...

Q: Device Manager prompts an unknown device that the driver installation class is invalid or does not exist A: According to the corresponding device guide, go to the normal system to...

Q: Symptom After the NetumScan Pro software is opened, the software page cannot be displayed The error information in the log is as follows: App_DispatcherUnhandledException: System.Windows.Markup.XamlParseException:  set attributes“System.Windows.Controls.Primitives.Selector.SelectedItem”An exception was raised.--->System.TypeInitializationException:...

Q: The effect of the original photo taken by the NetumScan Pro software is normal, but the background color effect or black and white effect cannot be taken   A: 1)...

Q: Open the NetumScan Pro software, the device list is normal, but the preview screen is blank A: 1)Unplug and insert the USB cable of the camera, and connect the camera...

Q: When the NetumScan Pro software is opened, a message is displayed indicating that the device is occupied A: 1) Check to see if there is any other software using the...